Is airasia.com a legit site? Read 2 customer reviews

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Latest Reviews

Rahel Cjh

150 reviews

27.06.2025

Indonesia

Great Deals

It's better to use their platform than using a third party platform, as I found it easy to book for extra baggage or order food to eat when flying. Price also a little bit cheaper when booked directly in their website.

Jose Munoz

46 reviews

06.06.2025

Denmark

Budget Friendly, But Customer Service Could Improve

AirAsia is a budget airline that’s perfect for getting around Asia without breaking the bank. I’ve flown with them a few times, and while the fares are incredibly affordable, the overall experience is a bit hit or miss. The check-in process can be chaotic, and I’ve had issues with flight delays in the past. The service on board is fine, but don’t expect anything extraordinary. The major downside is customer service, which can be slow and unhelpful when dealing with problems. It’s a great option for budget travelers, but be prepared for a no-frills experience.