For businesses

Your reputation, made transparent.

Legitopedia offers businesses a powerful opportunity: to build trust through public, verified customer feedback. Whether you're a local shop or a global enterprise, your Legitopedia profile is where current and future customers learn about your credibility.

This guide explains how you can claim your business profile, respond to reviews, and use Legitopedia to grow your reputation.

What Is a Business Profile?

Every business listed on Legitopedia has a profile that includes:

  • Company name, logo, and description
  • Location and service categories
  • All public reviews submitted by users
  • Responses from the business (if claimed)
  • Overall star rating and review analytics

If your business is already listed, you can claim it. If it’s not, you can add it manually.

Claiming Your Business Profile

To manage your profile and respond to reviews, follow these steps:

  • Search for your business at https://legitopedia.com
  • Click “Claim this business”
  • Submit verification details (email domain, website, legal documentation, etc.)
  • Once approved, you’ll gain admin access,

Claiming ensures only verified owners can manage a profile — protecting your brand from impersonation.

Responding to Reviews

Once your business is verified, you can:

  • Respond publicly to reviews — whether positive or negative
  • Thank happy customers and explain your side in case of criticism
  • Demonstrate professionalism and a commitment to improvement

Pro tip: Always respond respectfully, even to unfair reviews. Readers judge tone as much as content.

Using Insights & Analytics

Your dashboard includes:

  • Trends in ratings over time
  • Review volume and frequency
  • Sentiment analysis
  • Flagged reviews for internal attention

Free Tools for Businesses

Legitopedia provides several tools to help you build visibility:

Widgets

Display your reviews, rating, or verified status on your own site or email signature.

Review Requests

Send verified review requests to recent customers using a shareable link.

Business Resources

Download our Reviewer Guidelines and How Legitopedia Works for internal training.

What You Can't Do

To protect our platform's integrity, businesses may not:

  • Post fake reviews (positive or negative)
  • Pay users for favorable feedback
  • Threaten or harass reviewers
  • Demand removals of honest negative reviews

Violating these rules can result in loss of your verified status or removal from the platform. Learn more in our Terms of Use.

Need Help?

  • Profile verification issues? Email [email protected]
  • Concerned about a review? Use the “Flag” feature or contact [email protected]
  • Want to suggest improvements or integrations? We’d love to hear from you

Trust Takes Engagement

Businesses that respond to reviews — even the negative ones — are more likely to build loyalty, recover lost customers, and earn future business. Your Legitopedia profile isn’t just a scoreboard — it’s a conversation.